AI consulting and training for small businesses

We find what AI can take on at your company, choose the tools together based on your needs, and prepare a realistic implementation. We also train your teams to use it, in the tool they already work with.

Why start with consulting and training?

  1. 01

    Pilots that never reach production

    Many AI projects stay at the proof-of-concept stage: nothing was planned to connect them to the team's tools and habits.

  2. 02

    Tools bought before there is a plan

    One more subscription solves nothing if nobody has decided which task it should take on.

  3. 03

    Teams using AI without a framework

    Everyone experiments on their own, and sensitive information flows through tools nobody oversees.

What does the consulting include?

  1. 01

    AI diagnostic

    We find the tasks that cost the most time and estimate what each one would return once automated. You get a list of opportunities ranked by effort and gain, within a few days.

  2. 02

    AI roadmap

    Projects in the order that pays off most, with what is needed on your side and the indicators that will show whether each one delivered.

  3. 03

    Tool selection

    We choose the tools together, based on your needs: what you already have, what to add, what you can do without.

  4. 04

    Funding application

    Depending on the project, Quebec and federal programs can cover part of the costs. We help you find the ones that apply and prepare a strong application.

    See the funding programs →

What does the training include?

Your teams already use AI. We give them a method, a framework and assistants built on your processes, in the tool you already have: Claude, ChatGPT or Copilot.

  • Custom assistants

    We build assistants fitted to your processes (a Claude skill, a custom GPT or a Copilot agent, depending on your tool), ready to use by the end of the program.

  • Live sessions

    Two-hour sessions, online or at your offices, with workshops on your real cases. The whole team is invited.

  • Documents that last

    A getting-started guide, an AI use policy and recordings of the online sessions.

Example assistants

  • A structured service proposal drafted from meeting notes, using your template.
  • Content written in your voice and following your brand rules.
  • Answers to employee questions drawn from your handbook and internal policies.
Engraving: a spiral staircase seen from below, rising toward the light.

How does the training work?

  1. 01

    The fundamentals

    The interface, effective prompts and good practices in your tool.

  2. 02

    Guided use

    Your AI use policy, security, privacy and Quebec's Law 25.

  3. 03

    Workshops on your real cases

    We build the assistants and test them on your own work.

  4. 04

    Rollout

    Handover of the assistants, follow-up and next steps.

A typical program

  1. Before

    Scoping: together we choose the assistants to build and the real cases to work on.

  2. Week 1

    The fundamentals and the use policy.

  3. Week 2

    Workshops on your real cases.

  4. Week 3

    Handover of the assistants, the guide and the recordings.

The program is tailored: the number of sessions and assistants adjusts to your team.

  • In person in Montreal and nearby, or remotely
  • In French or English
  • Built from your own tools and tasks

Separate training for executives

What AI concretely changes for a small business, how to choose what to automate first, and how to manage the risks, including Quebec's Law 25.

How do we go from consulting to implementation?

Each step ends with a decision that is yours. Whatever you decide to launch, we build it with you.

  • Scoping · Nothing changes on your side yet.
  • Production · The agent runs on your tools.
  1. 01

    Exploratory diagnostic

    We observe your current processes, without changing anything.

  2. 02

    Opportunity identification

    We pick the processes that pay off most when automated.

  3. 03

    Process mapping

    We detail the process: steps, data, approval points.

  4. 04

    Proof of concept

    We put a first automation into production.

  5. 05

    Industrialization

    We extend the method to your other processes.

What does it look like at a real client?

  • A voice agent answers every call at the restaurant, even mid-service.

    Restaurant · Montreal

    What the agent does

    • Answers every call, even mid-service
    • Books straight into OpenTable
    • Answers questions on hours, groups and allergens
    • Hands the call to the team when the request calls for it
    Discover the service
  • AI agents run the CRM, the follow-ups and the phone of an insurance firm.

    Insurance firm · Quebec

    What the agent does

    • An AI briefing on every file before each exchange
    • Quote follow-ups on days 5, 10 and 15
    • A Monday report on dormant files
    • Phone answered 24/7, with appointment booking
    Discover the service
  • An AI agent follows up on lost deals, 90 days later.

    Consulting agency · France

    What the agent does

    • Finds the deals lost 90 days ago, every morning
    • Picks an angle and drafts the follow-up
    • Cites its sources: HubSpot record, website, LinkedIn
    • Sends nothing without the salesperson's approval
    Discover the service

To move on to implementation, three services take over: AI Voice Agents, AI Automation, and Digital transformation.

AI consulting and training: your questions

Diagnostic, cost, tools, funding and how the training works.

Ask yours

They find what AI can take on at your company, set an order of priority and prepare the implementation. At SynAI, the diagnostic delivers a list of opportunities ranked by effort and gain, then we build what you decide to launch.

Try:

The assistant answers from the website, and the answer joins the list. Please don't share personal information.

Where should you start with AI?

Book a free 30-minute consultation. We look at your tasks and tools, and suggest a first step: consulting, training, or both.

Ready to see what AI can do at your company?

A free 30-minute call to scope your needs before any proposal.